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Application Development
We have Ability to handle the broadest range of  IT needs by  With over 800 of the world's best trained IT consultants located in 23 countries, Techwave.Com is uniquely positioned to deliver its flexible world class services seamlessly to any location.
Techwave professionals  have a wide range of experience crossing platform, languages, industries and devices. Our project managers and engineers are some of the best in the industry at developing drivers, applications, and algorithms. It much easier for you to allow us to develop, finish, or test your project
We have a well-defined and mature application development process which comprises the complete SDLC from business case analysis to warranty support of the application. This system provides a multi tier delivery environment in which work responsibilities can be effectively divided between the different tiers teams spread across the globe. Each of the development phases can be defined with metrics and subsequently tracked with the web based tools which can be used by our customers.
The application development Environment  can be used for
New application development
Existing application enhancement
Application consolidation
Application migration
Application development activities can be bound by CSR, SLA framework with critical service level (CSL) and quality process and result (QPR) measures.
CSL and QPR measures
Application development &  enhancement (M&E) productivity
Schedule compliance
Application scope management
Budget adherence
Project status
Delivered product quality
Post implementation customer satisfaction
Phase containment
Defect containment
Our unique value proposition lies in our ability to
Use global delivery model for application development Knowledge acquisition and retention
Use our matrix organization structure for using the required expertise
Track the SLAs norms using web tools which are transparent even to our customers
Focus on re-usability thus reducing cycle times and costs
Application Maintenance
Techwave has a well-defined and mature application maintenance process which allows effective capture, reporting resolution of maintenance requests. This process supports a distributed delivery environment wherein work responsibilities can be effectively divided between the various organizations depending on the criticality of the requests. Each of these activities can be governed and monitored by SLA frame work:
Requests management
Management of incidents
Processing of requests
Work around
Resolution
Root cause analysis
Our application maintenance services deliver
Drive continuous improvements in quality of services
Improve applications stability
Reduce support costs thereby enabling more avenues to invest in our client’s business strategic IT initiatives
Production Support
Techwave has a well-defined and mature production support management process which allows effective capture, reporting, tracking and resolution of Issues. This process supports a distributed delivery environment wherein work responsibilities can be effectively divided between the various organizations depending on the request / problem levels. Each of these activities will be governed by service level agreements (Slaps).
Request / problem management
Management of incidents
Processing of incidents
Work around
Resolution
Deployment of patches
Root cause analysis
Interaction
We are capable of providing the following production support services to customers, for the business critical applications with stringent SLAs for response, work around & resolution of issues.  24 hours X 7 Days a week resolution of issues.
Our unique value proposition lies in our ability to  Provide the help desk service
Use global delivery model for round the clock attention to the critical issues
Capture the knowledge gained in the issue resolution for effective usage
Use our alliances for getting the support from 3rd party vendors
Track the SLAs norms using web tools which are transparent even to our customers
 

Feature Plus :-
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Quick Books Integration at Shopstorenow
 
Integrate Your Existing Website with our Shopping Cart
 
Ups, Usps, Fedex, Canadian Shipping at Shopstorenow.com
 
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Integrated Payment Gateways
 

 

 
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