Our helpdesk officials and technical support team up-to-the-minute information on Email and fax correspondence, inside sales, direct mail processing, upgrading order processing, online chat / live Chat, shipment tracking, Order/account status, credit card processing, literature requests, back Office Accounting, data entry and technical support to your customers and undertake a wide range of system administration tasks as well.

Another form of outsourcing is Techwave's high capacity and scalable BPO operations or Call Center Services. BPO operators handle all domestic and international customers 24 hours a day, 7 days a week and 365  days a year. Our call center incorporates skill based routing so that all calls and queries get automatically distributed to the most qualified and trained representatives for efficient, high quality service.  Our service involves phone orders online, Online chat / live Chat and pre-sales questions. We provide you with general customer support, technical support, sales and billing support and credit card information.

Techwave.com provides quick, efficient and cost-effective outsourcing in the form of helpdesk and BPO services that have resulted in very high customer satisfaction for both our clients and their customers. Our efficient helpdesk team always look up to your requirements whether it is related to queries on ecommerce solutions available with techwave.com or technical support and management services for web hosting and other ecommerce websites. We answer client’s questions and thereby assist in building your e- business on a firm ground.

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